Referral Programme Terms

These Referral Programme Terms (“Referral Terms”) govern the Eligna referral programme (the “Programme”), operated by TRANSLOGISTIKA ES Ltd (“Eligna”, “we”, “us”). They form part of, and should be read with, the Eligna Terms and Conditions. If there is any conflict about the Programme, these Referral Terms prevail. Capitalised terms have the meaning given in the Terms.

1. Who can take part

You can take part if you have an Eligna Account, are at least 18, and are using Eligna in line with the Terms and the Acceptable Use Policy. A person you refer (the “Referred User”) must be genuinely new to Eligna: someone who has not held an Account before and who signs up using your referral link or code.

2. How it works

1. Get your code. You receive a personal referral code or link in the app.
2. Share it. You share your code or link with other people, including on social media, by message, or in person.
3. They sign up. A Referred User creates a new Eligna Account using your code or link.
4. They complete the qualifying action. The Referred User completes the action described in the app at the time (for example, starting a paid Premium subscription and remaining subscribed beyond any refund or cancellation period).
5. You get your reward. Once the qualifying action is confirmed, we apply your reward to your Account, as described in clause 3.

The current reward, the qualifying action, and any limits are shown in the app and may change (see clause 6).

3. Rewards, and how they are applied

The reward is a credit worth one month of your own Premium plan (for an annual plan, one twelfth of the annual price), or another reward we describe in the app at the time. How it reaches you depends on how you pay for Premium:

• If you pay us on the web (Stripe): we add the credit to your account and it comes off your next invoice. Your next payment is reduced by the amount of the credit, or is not charged at all if the credit covers it.
• If you are not paying us on the web (for example you are on the free plan, in a trial, or billed through the Apple App Store or Google Play): we keep the reward for you, and it comes off your first invoice when you start paying us on the web. We cannot change what Apple or Google charge you, because they, not we, run that billing.

Rewards are personal to you, have no cash value, are not exchangeable for cash, and cannot be transferred or sold. They are granted only after the qualifying action is confirmed and any applicable refund or cancellation period has passed; we may withhold a reward until then. Because a reward is free service credit rather than a payment to you, we do not expect it to create any tax liability for you; if any tax does apply to you, that is your responsibility.

4. Fair use and anti-fraud

The Programme is for genuine recommendations, and you are welcome to share your code on social media and with people you know. To keep it fair, you must not:

• refer yourself, or create fake, duplicate or automated accounts to claim rewards;
• use spam or unsolicited bulk messaging, or post in a way that breaks a platform’s rules;
• present your code or link as if it comes officially from Eligna, or make misleading claims about Eligna to get sign-ups; or
• otherwise breach the Acceptable Use Policy or the law.

We may withhold, cancel or reclaim rewards, and suspend participation or Accounts, where we reasonably believe the Programme has been abused, gamed or used fraudulently, or these Referral Terms have been breached.

5. Consumer rights

Nothing in these Referral Terms affects your statutory rights as a Consumer, including your right of withdrawal in respect of a Premium subscription. A Referred User’s own rights (including any refund or withdrawal right) are unaffected by the Programme, and if a Referred User exercises them, a qualifying action may not be treated as completed.

6. Changes and ending the Programme

We may change these Referral Terms, the reward, or the qualifying action, or suspend or end the Programme, at any time. We will give reasonable notice of material changes, and we will not remove a reward you have already validly earned except in the case of abuse, fraud or breach.

7. Contact

Questions about the Programme: admin@eligna.app.